Legal Notice

Manufacturer’s Warranty

Please read this warranty card carefully. When you purchase any new sunshine Product you automatically receive a one year Manufacturer's Warranty covering parts and labour for servicing.

The Manufacturer undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the Product, the serial number of which appears on the Product, which is found to be defective within one YEARS from the date of purchase.

This warranty DOES NOT cover:

A -  Service calls which are not related to any defect in the Product. The cost of a service call will be charged if the problem is not found to be a Product related fault. For example:

1. Correct the installation of the product.

2. Provide Instruction on use of the product or change the setup of the product.

3. Replace house fuses or correct house wiring.

4. Correcting fault(s) caused by the user.

5. Noise or vibration that is considered normal.

6. Water on the floor due to incorrect loading or excessive suds.

7. Blocked pumps, removal of foreign objects/substances from the machine, including the pump and inlet house filters.

8. Correcting damage caused by pests, eg. rats, cockroaches etc.

9. Correct corrosion or discolouration due to chemical attack.

10. Power outages or surges.

B -  Defects caused by factors other than: 1. Normal domestic use or 2. Use in accordance with the Product’s User Guide.

C -  Defects to the Product caused by accident, neglect, misuse or ‘Act of God’.

D - The cost of repairs carried out by non-authorised repairers or the cost of correcting such unauthorised repairs.

E - Normal recommended maintenance as set out in the Product’s User Guide.

F - Repairs when the appliance has been dismantled, repaired or serviced by other than an AUTHORISED CUSTOMER SERVICE CENTRE or the selling dealer.

G - Pick up and delivery.

H - Transportation or travelling costs involved in the repair when the product is installed outside the AUTHORISED CUSTOMER SERVICE CENTRE’S normal service area.

This product has been designed for use in a normal domestic environment. It is not intended for commercial use. Doing so may affect product warranty. Service under this warranty must be provided by an Authorised Service Repairer (refer to the Customer Care section for contact details). Such service shall be provided during normal business hours. This warranty certificate should be shown when making any claim.